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Public Safety Dispatcher

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Position Information

Applicant Special Instructions
Job Title Public Safety Dispatcher
Classification Job Title Public Safety Dispatcher
Position Number NFCJ0177 / NFCJ0175 /NFCJ0174
Requisition Number 16119
Department GWS/DAC Public Safety
Required Qualifications

The position requires at least an Associate’s degree or two-year college equivalent (at least 60 undergraduate hours) and at least one year of prior-related work experience.

Substitute of Experience for Education Permitted No
Job Description

The position (1) receives and processes emergency and non-emergency calls, (2) monitors college-wide security camera systems, (3) maintains a log of nature and source of all incoming and outgoing radio messages, (4) recovers and analyzes archived records and (5) interacts with Tampa, Hillsborough County and Plant City 911 operators in processing emergency requests.

Preferred Qualifications

Prefer applicants with: (1) radio dispatching experience with law enforcement, fire or EMS, (2) ability to effectively communicate over the phone/radio in a clear, concise, and professional manner, (3) knowledge of the methods of handling difficult public contacts, (4) proficiency with standard office machinery to include a copier and fax, (5) proficiency in various computer applications, including Microsoft Office, computer-aided dispatch (CAD), records management systems (RMS), telephonic and radio call logging, CCTV monitoring, (6) ability to analyze video surveillance footage, and (7) ability to effectively communicate with 911 dispatchers, law enforcement, fire, and EMS personnel.

Supplemental Job Information

Public Safety provides 24-hour coverage to the College. Applicants must have a willingness to work various shifts, including nights, holidays, and weekends. Public Safety Dispatchers are considered “essential employee positions” by the College and are subject to work during emergency closings of the College, in addition to College holidays and break periods.

Additional Documents Required

This position requires at least an awarded Associate’s degree or two-year college equivalent (at least 60 undergraduate semester hours) from a regionally accredited educational institution. Applicants must attach a copy of their diploma or transcript, showing at least the minimum qualifications, at the time of application. In addition, applicants must submit a resume at the time of application. If selected for an interview, applicants must bring an original transcript to the interview showing the awarding of the required degree. If the transcript has not been updated to show the awarding of the required degree, applicants must bring written documentation from the educational institution showing when the degree was awarded.

Campus Collaboration Studio (Ybor City)
Location 29 - Collaboration Studio
Pay Rate


Pay Basis Hourly
Job Open Date 12/15/2016
Job Close Date
Open Until Filled Yes
Responsible Hiring Manager Victor Clime
Job Category Classified
Job Type Full-Time Regular

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have at least an Associate's Degree or two-year College equivalent (at least 60 undergraduate semester hours)?
    • No
    • Yes
  2. * Do you have at least one year of prior-related work experience?
    • No
    • Yes
  3. * Do you have radio dispatching experience with law enforcement, fire or EMS?
    • No
    • Yes
  4. * Do you have experience with computer-aided dispatch (CAD)?
    • No
    • Yes
  5. * Do you have experience with records management systems (RMS)?
    • No
    • Yes
  6. * Describe your experience and the context (public safety, law enforcement, security, etc.) analyzing video surveillance footage?

    (Open Ended Question)

  7. * Where did you first see the advertisement for this position?
    • HCC Employment Opportunities
    • HCC Florida Jobs (Twitter @hccfl_jobs)
    • Employ Florida Marketplace
    • Higher Ed Jobs
    • Indeed
    • Beyond
    • America's Job Bank
    • Other
  8. If you answered Other to the above question, where did you see the advertisement?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Transcript – Post Secondary Degree
Optional Documents
  1. Cover Letter
  2. Transcript 2
  3. Transcript 3
  4. Transcript 4
  5. D D Form 214
  6. Foreign Transcript Evaluation
  7. License and Certifications
  8. Other
  9. References